Processing Your Order

• Order Processing Time: We strive to process all orders within 2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

• Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: After processing, items usually take [insert number of days] to arrive at their destination but can vary depending on the location.

Please note, these are estimated times and actual delivery can vary based on several factors.

Shipment Confirmation & Order Tracking

• Confirmation: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
• Tracking: The tracking number will be active within 24 hours.

International Shipping

• We currently [do/do not] ship outside the U.S. [Modify as necessary]

Customs, Duties, and Taxes

• Tuff Mugs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• Tuff Mugs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Changes to Our Shipping Policy

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Processing Your Order

• Order Processing Time: We strive to process all orders within 2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

• Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: After processing, items usually take [insert number of days] to arrive at their destination but can vary depending on the location.

Please note, these are estimated times and actual delivery can vary based on several factors.

Shipment Confirmation & Order Tracking

• Confirmation: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
• Tracking: The tracking number will be active within 24 hours.

International Shipping

• We currently [do/do not] ship outside the U.S. [Modify as necessary]

Customs, Duties, and Taxes

• Tuff Mugs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• Tuff Mugs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Changes to Our Shipping Policy

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.