Last Updated: [Insert Date]

Welcome to Tuff Mugs. This Privacy Policy describes how Tuff Mugs (collectively, “we,” “us,” or “our”) collects, uses, and shares personal information. This policy applies to information we gather when you access or use our websites, mobile applications, and other online products and services (collectively, our “Services”), or when you otherwise interact with us.

We may update this Privacy Notice periodically. We will notify you of any changes by revising the date at the top of this policy and, in some cases, may provide additional notice (such as by sending you a notification). We encourage you to review the Privacy Notice regularly to stay informed about our information practices.

1. Personal Information We Collect

We collect different types of information based on your interaction with us. This includes information you provide directly, information collected automatically, and information from third-party sources.

A. Information You Provide to Us Directly

We collect information directly from you when you create an account, make a purchase, fill out forms, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. This includes your name, email address, postal address, phone number, and payment information.

B. Information Collected Automatically

We automatically collect certain information when you access our Services. This includes:

• Device and Usage Information: Data about the device and network you use, such as IP address, browser information, and your interactions with our Services.
• Transactional Information: Details of the purchases and returns.
• Information Collected by Technologies: We use cookies, pixel tags, and similar technologies to collect information about your interactions with our Services.

C. Information Collected from Other Sources

We may receive information about you from other sources, including third-party services and organizations, which may include your demographic information, purchasing behavior, and preferences.

2. How We Use Your Information

We use the information collected to provide and improve our Services, communicate with you, and for other business-related purposes, such as:

• Providing customer support and responding to your requests.
• Processing transactions and managing customer accounts.
• Conducting analytics and improving our Services.
• Targeted advertising and marketing communications (subject to your preferences and consent).

3. Sharing Your Information

We may share your information with third parties for business purposes, such as:

• Third-party service providers who assist us in operating our business.
• Affiliates and subsidiaries within our corporate group.
• In case of a merger, acquisition, or asset sale.

4. Your Privacy Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the details provided below.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and for other business purposes.

6. Children's Information

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.

7. Contact Us

For questions about our privacy practices or this Privacy Notice, please contact us at:

[Your Business Address] [Your Contact Email]